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Activate Your New Card Online

When you get a new card, you cannot use it to make online payments, manage your online account or do other things until you activate it. You can now safely activate your new card online through

The process will only take a few minutes. uses English and Spanish to ensure their service reaches as many people as possible. Visa credit cards, Excella Card, and Upsidecard are some of the cards that you can activate using this service.

Activation process

You will need to have your card in hand to get started. You will also need internet connectivity and a device with a browser.

To activate your card, follow the process below:

Step 1 – Use your browser to visit

Step 2 – Click let’s Activate My Card button.
Step 3 – You will be led to the next page where you will fill in your Card number in the first field and your date of birth in the second field. The card number is the 16 numerals on the front of your card.
Step 4 – Verify the information you have entered is correct.
Step 5 – Click the submit button situated below the fields you have entered. Follow the screen procedures to complete the activation securely and successfully. A message notifying you the activation was successful will then appear.

Benefits of Activating Your Card

Make full use of your new card by activating it through You will have the freedom to generate electronic statement, keep records of billing statement and history, make online payments, and carry out other activities that you can’t when it’s inactivated.


Avoid putting dashes when filling card number and date of birth.

Privacy and confidentiality

Personal info is collected for security and activation process only. It is kept confidential and not exposed to any third party for any purposes whatsoever. So, there is nothing to worry about.

Customer Service

To report a lost or stolen VISA product / ATM card: call (850) 474-0970 or (800) 375-2235 during business hours. Nights, weekends, and holidays call 1-800-682-6075 or go to

Card activation service: call (800) 411-6390 or go to

If your card is declined, please call Toll Free (888) 526-0404 or Collect (206) 352-4954.